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The following Terms and Conditions relate to all activities undertaken by Elixir Fitness S.A.
The above-named organisation from this point forward will be referred to as “Elixir Fitness”.
All applicants both prospective and successful from this point forward will be referred to as “The Applicant”.
The term “First Named Client” will be used where group bookings are made and refers to the individual responsible for making the booking on behalf of a number of applicants.
Elixir Fitness S.A. Trading address
Address:
E-MAIL: info [at] elixir-fitness.com
Elixir Fitness will organise all the ground arrangements, accommodation, transfers and activities stipulated in the itinerary referred to on the Confirmed Booking Form. Elixir Fitness are not responsible for arranging flights, ferry bookings or car hire and can accept no liability for any failures on the part of those agents used by the applicant.
Your contract is with " Elixir Fitness S.A. "
By Completing the Confirmed Booking Form you are considered to have read and are agreed to the terms outlined in these terms and conditions.
Bookings are only accepted in writing which can include e-mail. In the instance of postal applications, these must be signed by the Applicant or in the case of group bookings by the “First Named Client” (who must be at least 18 years of age).
The first named client is responsible for making all payments on behalf of the group.
A binding contract between Elixir Fitness only comes into existence when we dispatch our Booking Confirmation and Receipt to you.
Until that point all bookings are provisional and subject to availability
Payment must be made in full to secure your booking. If payment is not received in full and on time, Elixir Fitness reserve the right to treat the booking as cancelled by the applicant. In this case the cancellation charges set out in section 6 below will be apply.
Should applicants wish to make any changes to their arrangements after being confirmed they are requested to advise us in writing this can include email. Whilst Elixir Fitness will endeavour to assist to the best of our ability, we cannot guarantee we will be able to meet all requests.
If prevented from travelling, individuals may be able to transfer their place to a named individual. (introduced by the applicant) This change of name is based on the proviso that Elixir Fitness are informed in writing prior to arrival date.
In the event of a cancellation of the booking by you after full payment has been made the following cancellation fees apply. Percentage of booking cost.
More than 12 weeks 20%
8 – 12 weeks 50%
Less than 8 weeks 100%
Whilst rare, it could at some stage be necessary to make minor alterations to the booking and other details both before and after bookings have been confirmed. Although most changes will be minor ones, we reserve the right to do so but will advise you of any issues arising from such changes.
If it is necessary to make a significant change before arrival, we will advise you as soon as is practicable. We will then offer you the choice of: – accepting the changed arrangements notified to you, purchasing an alternative training camp, or cancelling your holiday and receiving a full and prompt refund of all monies paid to us.
However unlikely the scenario, it may be necessary to cancel a confirmed training camp due to circumstances outside our control and as a result we must reserve the right to do so. Where
your training camp is cancelled other than due to your default in payment, we will provide you with an option to book an alternative training camp with us or a full and prompt refund of all monies you have paid to us.
We regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by reason of circumstance
amounting to “force majeure”. In these booking conditions, force majeure means any event which we the supplier of service in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, government restrictions or the exercise of government authority, riots, civil strife, terrorist activity, industrial disputes,
natural or nuclear disaster, adverse weather conditions, fire and other similar events outside our control.
Elixir Fitness accept responsibility for ensuring that all parts of the agreed contract are properly performed. This applies except where any failure to perform, or improper performance
is due to: your own acts and/or omissions, or those of a third party not connected with the Elixir Fitness in the provision of your holiday and which were unforeseeable or unavoidable, or an event which either ourselves or the supplier of the services in question could not have foreseen or
forestalled, even with all due care.
In the case of loss and/or damage to luggage or personal possessions (including money) we cannot be held liable, consequently we recommend you take out adequate insurance at the time of booking.
In all cases, other than where personal injury or death results, our liability is limited to the price paid by the affected applicant(s). It is, however, a condition of our acceptance of liability for any loss other than personal injury of death that you notify us of any claim in accordance
with section 11 “complaints”.
In the unlikely event that you have any reason to complain you must immediately notify our representatives, who will endeavour to assist. If you are still not satisfied on your return home, you must write to us with full details of your complaint within 5 working days of the end of your training camp. We regret we cannot accept liability in relation to any complaint which is not notified entirely in accordance with this clause.
We expect all our clients to have consideration for other people. If, in our opinion, or in the opinion of any other person in authority, you behave in such a way as to cause distress, danger or annoyance to any third party, or damage to property, we reserve the right to terminate the holiday of the person concerned without notice. In this situation, our responsibilities towards that person (including any return transport arrangements) will immediately cease and we will not be responsible for meeting any costs or expenses they may incur as a result. We will not make any refunds or pay any compensation.
Applicants should recognise the inherent risks in the activities you will participate in and agree to accept complete responsibility for any injury, damage or loss caused by you as a result
of your participation in those activities. You will be requested to sign a waiver upon your arrival which outlines your acceptance of the risks as part of your participation in the activities at Elixir Fitness. This does not remove our legal duty of care but is simply used to highlight your acceptance of the risks inherent in the activities in which you are participating.
With respect to injury to Elixir Fitness staff, or loss or damage to Elixir Fitness property, or that of any third party, full payment for any such injury, damage or loss must be made by you at the time to the party concerned. And Elixir Fitness are in no way responsible for any claims (including legal costs), subsequently made against any party as a result of your actions.
Elixir Fitness strongly advise that Applicants are adequately covered by holiday and travel insurance. This policy should include emergency medical care, cover for personal injury, including cover for activities specific to your itinerary, loss or damage to your luggage, loss or damage to equipment hired or borrowed from us or third parties, repatriation, legal expenses
cover and the associated expenses associated with cancellation or curtailment of their booking.
It is entirely your responsibility to be in possession of a valid passport and any necessary visas or documentation. Please note European Citizens do not require a Visa for Portugal. International
applicants who are unsure of the regulations are advised to contact the appropriate embassy.
Only the clients named on our Confirmed booking form may stay in or use accommodation and facilities provided by Elixir Fitness S.A.. Sharing or sub-letting without prior permission is not permitted under any circumstances.
The following Terms and Conditions relate to all activities undertaken by Elixir Fitness S.A.
A binding contract between Elixir Fitness S.A only comes into existence when we dispatch our Booking Confirmation and Receipt to you. Until that point all bookings are provisional and subject to availability